PRIVACY POLICY
Effective as of April 2, 2024
OUR PRIVACY POLICY:
Lehman Optical is committed to respecting the privacy of our customers on our website. We collect personal data from you when you register, order lenses, subscribe to our newsletter, use our website or fill out a form. Personal data means any information relating to you, in particular your name and contact details such as your home address, telephone number or your E-Mail address.
Take the time to read our Privacy Policy. It is important you fully understand how your data is processed and how we protect your privacy. If you have questions regarding our use of your personal data, you can reach out to us on our Contact Us page. By accessing our site, you consent to our collection, storage, and use of your information as described in this Policy. Please note, if you disagree cease use of our site.
TYPES OF DATA WE COLLECT:
Information you voluntarily provide us. If you're a visitor to our site, we may collect information when you communicate with any of our departments such as customer service or complete an online form on our site. You may provide us with your E-Mail address to receive additional information about our products & services the company offers. If you want to become a registered user, access premium services offered through the site or make a purchase, you'll be required to provide certain information. This information includes your name, address, and E-Mail. If you decide to purchase any products through our site, you'll be asked to provide us with your account or credit card information, eyeglass prescription data and certain measurements regarding your prescription.
Some Info automatically collected through the website may be how you access the site via PC or Mobile device. We automatically collect info such as browser type, IP address, web log info or If accessing the site via a mobile device. You may choose to not share your location with us by adjusting your device location settings. We collect info using “cookies” and similar technologies such as web beacons to collect info about when you use our site. Cookies are small amounts of data that is stored in your Internet browser and are accessed & recorded by the site. Information collected when you use the site may include, without limitation:
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Contact information, name, email, physical addresses, and phone number when you fill an online form or register for an account.
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Information you provide during a transaction, or other transaction-based content that you generate or your use on the Platform when filling out your eyeglasses prescription.
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Financials such as credit card or bank account information, which are processed by trusted third party services providers as further detailed below to which we have no access in regards of saving your credit data on file. Any credit cards you save for payment in your profiles is highly encrypted and can not be seen by humans.
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Shipping, delivery, postage, billing and other information you use to transact and have your products deliver through our website.
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You may provide information through certain functionalities we make available through platforms such as support representatives, uploading your photo, our mobile platform may include a “Prescription Scanner” to receive your prescription which include sphere (power), cylinder (astigmatism), and axis, to determine the distance between pupils (in millimeters rounded to 0.5mm) (“PD”).
THE PURPOSE OF COLLECTING & PROCESSING PERSONAL DATA:
We process your information for the purposes described in this Privacy Policy, based at least one of the following legal grounds:
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When performing our services, we collect and process your Personal Information in order to provide you with the services, following your acceptance of this Privacy Policy; To maintain and improve our services and develop new features for our users; and to personalize the services in order for you to get a better user experience. For example, we may display offers and products which we think will be more relevant to your taste, based on your browsing habits on our website.
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We process your information for our legitimate interests while applying appropriate safeguards to protect your privacy. This means we process your info for things like detecting, preventing, or otherwise addressing fraud, abuse, security, functionality or technical issues with our services, enforcing legal claims, including investigation of potential violations of this Privacy Policy; in order to comply and/or fulfill our obligation under applicable laws, regulation, guidelines, industry standards and contractual requirements, legal process, subpoena or governmental request, as well as our Terms & Conditions.
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With your consent, you permit us to process your information for specific purposes and you have the right to withdraw your consent at any time. For example, we ask for your consent to send you our marketing offers and communications.
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To display or send to you marketing & advertising material, general & personalized content, e-mail advertisements via our Platform, postal mail, voice calls, and mobile device statistics.
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To prevent, detect, mitigate, and investigate fraud or security breaches or other potentially prohibited or illegal activities, including any breaches of this Privacy Policy or our Terms & Conditions.
WHERE DO WE STORE USER'S PERSONAL INFORMATION ?
Data protection laws vary by location, please know that our affiliate service providers store / process your personal information on our behalf are committed to keeping it protected and secure. Pursuant to this Privacy Policy and industry standards, regardless of lesser legal requirements that may apply in their jurisdiction. Each of our providers who stores or processes your information either, (i) assured us that it provides adequate safeguards to protect your rights to privacy, or (ii) holds and processes such information on our behalf in a jurisdiction which has been determined to ensure an adequate level protection which includes certification under the US Privacy shield framework. You hereby accept the transfer and storage of information as described above.
TO WHOM WE SHARE PERSONAL INFORMATION WITH ?
We may share your information with third parties ( or otherwise allow access ) only in the following manners and instances:
Third Party Service Providers: We partner with a number of selected providers whose solutions facilitate and enhance our own. These include hosting, database & server services, data analytics services such as Google Analytics, data & cyber security services such as Norton & McAfee, fraud detection & prevention services, shipping & delivery service ( UPS,FedEx, USPS ) website and mobile app functionality (e.g. www.lehmanoptical.com), affiliation and related analytics services (e.g. Bing, Facebook, Twitter, Yahoo), customer & call center services, functionality & usability, business, legal and financial advisers (collectively, "Third Party Providers").
Governmental / Law Enforcement Agencies and Legal Requests: We may disclose / allow access to Personal Information pursuant to legal request, such as a subpoena, search warrant or court order in compliance with applicable laws. Such disclosure or access may occur with or without notice, if we are legally required to that disclosure, and is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing.
CHILDREN UNDER 18 YEARS OLD:
We do not knowingly collect personal information from minors under the age of (18) and wish not to do so.
We reserve the right to request proof of age so that we can verify that minors under the age of (18) are not using the Platform. If we learn that we have collected personal information from a child under (18) years, we will delete that information quickly as possible. If you believe that we might have any such information, please contact us at lehmanoptical@gmail.com
INFORMATION SECURITY:
We take pride in maintaining the security of our website and our users. We employ industry standard procedures & policies to ensure the protection of personal info to prevent unauthorized use.
Among other means, we use Secure Socket Layer (SSL) technology, which creates encrypted links between our server and your browser; Providing a line of communication. Please note, regardless of measures we will not be responsible for how you use your personal PC.
Our security measures are intended to protect against loss, misuse and alteration of the information under our control. Please be aware no data transmission over the Internet is 100% secure. As a result, our company cannot warrant the security of any information you transmit on or through your internet connection and you do so at your own discretion. When you enter sensitive information on our site, we encrypt the transmission of that information using Secure Socket Layer (SSL). Please remember that you play a valuable part in security as well. Your password to access our site, which you created at registration, should never be shared with anyone and should be changed frequently. After you have finished using our site, we recommend logging off and exit your browser so no unauthorized persons can use your account.